FAQ

What distinguishes Abc Accelerator from other accelerators on the market?

Abc Accelerator's key distinction lies in its underlying protocol. While most accelerators still use IPsec or IKEv2, Abc Accelerator fully adopts the WireGuard protocol, utilizing only 4000 lines of code (over 600,000 for IPsec), achieving a 3-5 times increase in transfer speed while significantly reducing battery consumption. Furthermore, Abc Accelerator's no-logs policy has been independently audited by Cure53, and the audit report is fully transparent, ensuring that speed and security can truly coexist.

Which operating systems and devices are supported by Abc Accelerator?

Abc Accelerator provides native clients for all major platforms, supporting Windows 7 and above, macOS 10.14 and above, iOS 14 and above, Android 6.0 and above, and major Linux distributions (Ubuntu, Fedora, Debian, etc.). Additionally, Abc Accelerator offers detailed router configuration tutorials supporting popular router firmware including Asus, Netgear, and OpenWrt, allowing protection for all connected devices with a single configuration.

How can I request a refund if I am not satisfied with Abc Accelerator?

Abc Accelerator offers a 30-day no-questions-asked refund guarantee. Within 30 days of purchase, if you are not satisfied with the service, simply reach out to our support team via online chat or by emailing support@vpnjs.net without needing to provide any reason, and you can apply for a full refund. Refunds are typically processed back to your payment method within 1-3 business days.

What is the actual connection speed of Abc Accelerator?

Abc Accelerator has deployed over 3000 high-speed server nodes globally, with real-world tests showing average response times of under 30ms for Asia-Pacific nodes, approximately 80-120ms for North American nodes, and stable download speeds exceeding 500Mbps on gigabit broadband. Thanks to the efficiency of the WireGuard protocol, even in complex network environments, Abc Accelerator maintains a stable and smooth connection.

What exactly does Abc Accelerator's no-logs policy entail?

Abc Accelerator's no-logs policy includes the following: no recording of your original IP address, no recording of connection timestamps, no logging of visited websites or domains, no logging of DNS queries, and no logging of bandwidth usage data. All servers operate in pure RAM environments, automatically wiping all data upon physical reboot. This policy has passed rigorous auditing by the internationally recognized security auditing agency Cure53, and the complete audit report is available on the Abc Accelerator website.

How do I configure Abc Accelerator on my router?

Abc Accelerator provides detailed router configuration tutorials, supporting mainstream router firmware such as Asus (Asuswrt-Merlin), Netgear, Linksys, and OpenWrt. Typical configuration steps include: 1) Log into the router management interface; 2) Enter acceleration client settings; 3) Import the configuration file provided by Abc Accelerator; 4) Input your Abc Accelerator account credentials. Once configured, all devices connected to that router's WiFi will automatically receive accelerator protection without needing to install a client on each device.

Can Abc Accelerator be used to watch streaming content?

Yes, Abc Accelerator is specifically optimized for streaming performance. Our high-speed nodes can smoothly stream 4K ultra-high-definition video content. Abc Accelerator regularly updates its server IP pool to ensure a stable streaming access experience. However, please note that Abc Accelerator does not encourage users to violate the terms of service of any streaming platform.

Will using Abc Accelerator slow down my internet speed?

Thanks to the efficient design of the WireGuard protocol, Abc Accelerator has minimal impact on internet speed. In most cases, speed loss does not exceed 5-10% of the original bandwidth. In some scenarios, if your ISP throttles specific traffic (such as video streaming or P2P), using Abc Accelerator may actually improve speeds since the encrypted connection prevents deep packet inspection (DPI) and traffic identification by ISPs.

Does Abc Accelerator support simultaneous connections on multiple devices?

Yes, the Abc Accelerator Lightning Version supports up to 6 simultaneous online devices, while the Flagship Version supports up to 10 devices. This means you can use accelerator protection on your smartphone, computer, tablet, smart TV, and more without any additional charges. If you need to protect more devices, we recommend configuring Abc Accelerator on the router, which will protect all family devices with a single configuration.

How does Abc Accelerator protect my security on public WiFi?

Public WiFi is a high-risk environment for hackers to steal data. Once connected to Abc Accelerator, all your internet traffic is transmitted through an AES-256 encrypted connection, making it impossible for anyone on the same WiFi network to read your data, even during man-in-the-middle attacks or sniffing. Abc Accelerator also offers an auto-connect feature that activates accelerator protection when an insecure WiFi network is detected.

Is Abc Accelerator's no-logs policy verified by a third party?

Yes, Abc Accelerator's no-logs policy has been independently audited by the internationally recognized security auditing agency Cure53. The audit team conducted a comprehensive review of Abc Accelerator's server infrastructure, codebase, and operational processes, confirming that Abc Accelerator indeed does not record any identifiable user data. The full audit report is publicly available on the Abc Accelerator website.

Does Abc Accelerator support Linux operating systems?

Yes, Abc Accelerator provides a native Linux command-line client that supports major distributions such as Ubuntu 18.04+, Debian 10+, Fedora 33+, CentOS 8+, and Arch Linux. Installation methods include one-click installation via APT/YUM repositories as well as manual installation of .deb or .rpm packages. The Linux client supports all core functionalities including WireGuard protocol, split routing, and kill switch.

Does Abc Accelerator offer static IP addresses?

Yes, the Abc Accelerator Flagship Version includes a dedicated static IP address. Static IPs are particularly useful for scenarios such as remote access to corporate networks or NAS, running online services that require a fixed IP, and avoiding CAPTCHA challenges triggered by frequent IP changes. The static IP is allocated solely for your use and will not be shared with other users.

How can I ensure that Abc Accelerator does not leak my IP address?

Abc Accelerator has robust built-in leak protection mechanisms: DNS leak protection ensures that all DNS queries are resolved through encrypted connections; WebRTC leak protection prevents your real IP from being exposed through the WebRTC interface; IPv6 leak protection ensures that IPv6 traffic is also secured. You can check your protection status anytime using the built-in leak testing tool within the Abc Accelerator client or by accessing third-party testing websites.

Can Abc Accelerator handle internet interference?

Abc Accelerator's proprietary obfuscation protocol disguises accelerator traffic as regular HTTPS traffic, effectively combating deep packet inspection (DPI) technology. In environments with strict internet restrictions, Abc Accelerator's obfuscation mode can help users keep a stable connection to a free internet. However, please note that Abc Accelerator advocates for responsible accelerator use in compliance with local laws and regulations.

What payment methods does Abc Accelerator support?

Abc Accelerator supports various secure payment methods: Visa/Mastercard international credit and debit cards, PayPal, Alipay, WeChat Pay, and cryptocurrencies (Bitcoin, Ethereum, etc.). Choosing to pay with cryptocurrency can provide additional anonymity. All payment channels are processed through PCI DSS certified secure gateways, ensuring the safety of your payment information.

In which areas are Abc Accelerator's servers located?

Abc Accelerator has deployed over 3000 servers in more than 80 countries and regions globally. Primary coverage areas include North America (over 30 cities in the U.S. and 5 cities in Canada), Europe (25 countries including the UK, Germany, France, Netherlands, and Switzerland), Asia-Pacific (15 countries including Japan, South Korea, Singapore, Australia, and India), South America (Brazil, Argentina, Chile, etc.), and the Middle East and Africa (UAE, South Africa, Turkey, etc.).

Does Abc Accelerator provide browser extensions?

Yes, Abc Accelerator offers extensions for Chrome and Firefox. The browser extension runs lightweight and only encrypts traffic within the browser (not affecting other applications). It is particularly useful for scenarios that require quick IP switches, such as cross-border shopping comparisons. The browser extensions also include WebRTC leak protection and ad-blocking features.

How can I contact Abc Accelerator's support team?

Abc Accelerator provides multiple support channels: 1) 24/7 online chat — visit the Abc Accelerator website to chat with customer service in real time, with an average response time of under 2 minutes; 2) Email support — send an email to support@vpnjs.net, typically replied to within 24 hours; 3) Help center — containing hundreds of detailed tutorials and troubleshooting guides. Our support team offers services in both English and Chinese.

How does Abc Accelerator's ad-blocking feature work?

The Abc Accelerator Lightning and Flagship versions come with built-in ad blocking and malicious website protection features. This feature operates at the DNS level, maintaining a blacklist of over 1 million rules to block the loading of ad trackers, malicious domains, and phishing sites at the DNS resolution stage. This method is more efficient than traditional browser ad-blocking plugins as it prevents unwanted connection requests at the network level.

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